FAQ – Frequently Asked Questions

Frequently Asked Questions

Orders

How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately at support@ignitegedgets.com.

How do I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also visit our Track Order page.

Shipping

How long does delivery take?
Standard delivery takes 5–7 business days. Express delivery options are available at checkout.

Do you ship internationally?
Yes, we ship to select international destinations. Shipping charges and delivery times vary by location.

Is free shipping available?
We offer free shipping on orders above a certain value. Check our Shipping Policy for details.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Visit our Refund & Return Policy page for full details.

How long does a refund take?
Refunds are processed within 5–7 business days after we receive the returned item.

Products

Are your products covered by warranty?
Yes! All IGNITE GEDGETS products come with a manufacturer warranty. Visit our Warranty Policy page for details.

How do I contact support?
Email us at support@ignitegedgets.com or visit our Contact page.